Built by Tan & Fam Inc.

Your Google Business Profile, running itself

Every business has a front desk. Yours might not be a person behind a counter anymore, it's your Google Business Profile. It's the first thing people see when they search your name, and the first thing they check before they trust you over the business next door.

Front Desk keeps that door open, even when you're busy running the rest of the business.

No charge. No pitch deck.

Setup fee waived for the first 5 new clients.

Built and run by Tan Husnani, founder of Tan & Fam Inc., a Toronto-based digital consultancy.

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Trained on your own past replies, not a template

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Nothing goes live without your approval

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Self-hosted, not a resold subscription

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No contract, cancel anytime

What it does right now

Review replies that sound like you

Front Desk reads how you've replied to reviews before and writes new replies the same way. Not a template. Not “Thank you for your feedback.” Your actual voice, every time.

Maria T. · ★★★★★
Booked same-day, super friendly staff!
Thanks so much, Maria! We're glad we could get you in quickly…
Approve & sendReject
Front Desk — Queue
Priya M. · ★★★★★14 Aug
Emergency appointment on a Friday afternoon. Genuinely grateful they fit me in.

Your reply

Thanks Priya — really glad we could get you in before the weekend. That Friday slot is there for exactly this. Hope the tooth has settled down, and give us a shout if anything flares up again.

Approve & sendReject

Example of a drafted reply awaiting approval. Nothing sends until you press the button.

Why it's different

Most tools like this are either expensive software you have to run yourself, or a subscription to somebody else's platform, locked into a contract with a price increase waiting at renewal. Front Desk is neither. It runs on infrastructure Tan & Fam Inc. built and owns. No resold software. No contract. Month to month, cancel anytime.

What Tan & Fam clients say

Tan didn't just redesign our website, he took over our entire digital operation from an agency that had let things slip for years, and rebuilt it from the ground up. We finally have a system that actually works for the practice, not just one that looks good.

Ronnie H.

Lucas Elite Dental

Tan knows his stuff when it comes to digital marketing. Highly recommend for all things website, SEO, paid ads and more. He took the time to understand our business, clearly identify gaps in our digital presence and develop a game plan to address areas of improvement.

Omar S.

Google Review ★★★★★

Tan & Fam Inc. redesigned our website with a more professional, modern look while strengthening our search engine optimization to improve visibility. They also added a comprehensive product catalogue and implemented a seamless inquiry form, making it easier for customers to explore our offerings and for new partners to get in touch.

Ali A.

Plus Materials

Google reviews of Tan & Fam Inc., the studio that builds and runs Front Desk.

What it costs

One price. Whatever's live in Front Desk is included, and it only gets more valuable as more gets added.

 SetupMonthly
New clients (first 5)Waived$199/month
New clients (after first 5)$149$199/month
Each additional location—$99/month
Existing Tan & Fam clientsWaived$149/month, locked in

Questions people actually ask

Is there a contract?
No. It is month to month and you can cancel anytime. There is no minimum term and no cancellation fee.
Will anything post without me seeing it?
No. Every drafted reply and post waits for you to approve, edit, or reject it. If you would rather drafts send themselves after a set number of hours, you can turn that on per location in your settings, but it is off unless you choose it.
What happens to my profile if I cancel?
Nothing. It is your Google Business Profile, it stays yours, and everything already posted stays up. We just stop drafting.

What's next for Front Desk

Reviews and posts are just the start. Front Desk is built to grow into everything that represents your business publicly, social included. If you're already a Tan & Fam client, new features land here first.

Tell us about your business

Send this over and we'll look at your Google Business Profile and tell you what we'd do with it. No charge, and no pitch deck.

Let's get your front desk open

Book a 30 minute call